FAQs
WHY SHOULD I MAKE AN ACCOUNT?
At Ripe we love to make shopping simple for our mums to be. By using an account, you can:
- View and track your online orders
- Store multiple shipping addresses
- Leave reviews on past purchases
HOW DO I UPDATE MY CONTACT DETAILS?
Easy! Just login to your account here: https://us.ripematernity.com/account
Or click on the Account link at the top right hand side of our website, while you are logged in.
You can update your email, phone, & shipping address details from here.
HOW DO I CREATE AN ACCOUNT?
Just click on the Login/Sign Up link at the top right hand side of our website and select 'Create Account'.
Fill in all your details, choose a password and create your account.
I CAN'T LOG IN TO MY ACCOUNT? WHAT DO I DO?
If you have trouble logging into your account, select the 'forgot password' option so we can re-send your password to you or you can re-set you password.
If you still experience problems then feel free to reach out to us a hello@ripe.com.au.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept a range of major cards and payment options. These include, Mastercard, Visa, PayPal.
HOW DO I SUBSCRIBE/UNSUBSCRIBE TO YOUR NEWSLETTER?
You can sign up for our emails simply by using the 'Sign Me Up' link at the bottom of our website.
If you wish to Unsubscribe, you can at any time by clicking on the Unsubscribe link on any of our emails, or through your Account section on the website.
Simply log in to your account and update your subscription details in the ‘Newsletter’ section.
WHAT SIZE SHOULD I PURHCASE?
All of our styles are designed with maternity and nursing in mind, that's why we recommend that you purchase the size that you usually are unless you have gone up or down a size since becoming pregnant. Take a look at our sizing guide here: https://us.ripematernity.com/pages/size-guide